We do very much appreciate your donations to support our charitable work. Spay Neuter Ohio provides access to low cost spay and neuter surgeries and other basic veterinary care for communities throughout northeast Ohio and eastern areas of Ohio. Without such programs, countless cats and dogs will be born into a world where there are already too few good homes. Donated funds are used to support these important programs; therefore, we are unable to refund donated amounts. Any items purchased online from Spay Neuter Ohio, or items purchased from Spay Neuter Ohio at fundraising activities or other events, are sold on an AS IS basis, without any representations or implied or express warranties of any nature whatsoever. As a result, Spay Neuter Ohio will not accept returns of purchased items and cannot issue refunds for such purchases.